You won’t need an appointment for weekly walk-in tech support on Wednesday mornings. We’ll guide you through processes on your computer or devices including downloading library materials to read, view and listen. We are unable to troubleshoot hardware or software issues during these instructional sessions.

How do I prepare for library tech assistance?

Assistance is on a Drop-In only, first come first serve basis. In order to offer the best assistance, it is recommended that you come prepared with clear questions that we can troubleshoot, or a particular issue you are looking to have resolved. While the library is happy to offer what assistance we can, the more vague your request, the more difficult it will be to help. Be sure to bring the device in question with you for the best experience. And please remember, our librarians are not technology experts. There may be a limit to what assistance we can offer and at some point you may need more experienced help that we cannot give.